ShenZhen XinPengDa Tins Packing Co., Ltd. is always proud of custom mint boxes for being highly appraised by many international brands we have cooperated. Since its launch, the product has been viewed as the industry example with its exquisite workmanship and long-term stability. It is also the spotlight in the exhibitions. As dynamic adjustment is conducted, the product is ready to suit the latest demands and has more potential prospects.

XPD products have made great achievements since its launch. It becomes the best seller for several years, which consolidates our brand name in the market gradually. Customers prefer to have a try of our products for its long-term service life and stable performance. In this way, the products experience a high volume of repeat customer business and receive positive comments. They become more influential with higher brand awareness.

After discussing the plan of investment, we decided to invest heavily in the service training. We built an after-sales service department. This department tracks and documents any issues and work to address them for customers. We regularly arrange and conduct customer service seminars, and organize training sessions that target specific issues, such as how to interact with customers through the phone or via the E-mail.